Propensity to Pay in Bad Debt and Self-Pay

Mark Fussell
Manager of Application Development
Raleigh, NC
Day 1
2:45 PM

The most difficult part about billing is not knowing who will pay. The better we are at isolating the people who are likely to pay, the greater the efficiency and effectiveness in performing our services.
Currently, we use a combination of prior payment history and insurance coverage to predict the likelihood of payment. However, we are answering the call of innovation by creating a new model that uses the more than a decade of data specific to collections to come up with a new prediction score.
With a predictor score based on historical performance of similar demographics (where the patient lives, the type of visit, etc.), we hope to drive down costs and drive up collections.